Vonage

Thanks to VoIP (voice over internet protocol) telephone providers like Vonage, the hassle of dealing with landline phone companies is a thing of the past. Vonage is one of the leaders in the realm of voice over IP technology, with over 2.5 million customers. The Vonage VoIP service offers a significant number of perks and advantages over traditional landline services that is easy to setup and will save you money every month.

Features

Vonage calling plans are packed to the brim with bonus features that other phone companies will charge you for. Caller ID, call waiting, voicemail, call transferring, 3-way calling, anonymous call blocking and more than twenty additional features are included with the standard Vonage service, free of charge. Some of these features can cost up to $8 a month through landline providers like AT&T or Verizon.

In addition, for a fee, you can add other great features. For instance, you can add a fax line for your business and official needs. You can create a virtual number in a local area code for family or friends who live far away to call. Another great feature that Vonage offers is virtual voice-mail, which transcribes your voice mail to a text format that you can view through e-mail or your cell phone.

Cost

You can get a calling plan with Vonage for as little as $14.99 a month, although that level of service has a limitation on the number of minutes to be used per month. For just $10 more, Vonage’s Residential Premium Unlimited Plan offers unlimited free calls to anywhere in the United States, Canada or Puerto Rico, and also to landline phones is certain European countries.

Setting Up

The setup process for using Vonage is very easy, even someone with the least technical knowledge can setup Vonage with ease. All you have to do to use the Vonage service is connect your regular phone to your high-speed broadband internet connection through a special connector that Vonage will provide for you.

If you want a more advanced telephone setup involving multiple phones, you can have a professional installer come to your home or office to handle the installation, for a fee. Either way, getting up and running with Vonage is a snap. You don’t even need to change your current home phone number: you can continue using the old number with Vonage.

Once your phone is connected to the Vonage service, it operates exactly like a normal landline phone. Just pick up the phone, and dial it as you would any other phone, and you’re up and running. It doesn’t have any adverse effect on your internet connection, either. It couldn’t be less complicated!

Performance

Vonage VoIP service works by transmitting your voice over the internet. Thanks to today’s high-speed broadband connections call quality is crystal clear and there’s no signal distortion or breaking. Talking to someone one Vonage sounds exactly like it would on a regular telephone call, if not better.

Customer Service

Vonage offers 24/7 customer service that can help users solve any issues that may arise. Vonage representatives are available via phone and email 24 hours per day, every day of the year. Customer service representatives are very capable and willing to help you address any problems.