eFax Review

eFax is one of the leading electronic fax companies in the world. By their own account, they service over 3,500 cities in 46 countries worldwide. The service eFax provides is more than technical: Not only do you save paper and time by sending electronic faxes instead of normal faxes, but your business is seen as up to date and professional.

Features

The main feature of eFax is the ability to send, receive, and manage any facsimile communications you might need around the world without actually sending paper. Instead of sending a normal fax, eFax sends your fax to the recipient as an email attachment. eFax can send to any medium capable of receiving texts, including smartphones. eFax is easily compatible with Microsoft Outlook, and other widely used email accounts. You can also forward faxes just like emails, and search for them as well. And with eFax, you choose a local, toll free, or international number as your line, depending on the needs of your company or personal life.

Cost

eFax has a number of plans based on your frequency of usage. eFax offers discounts for annual memberships, as opposed to monthly, but the monthly plans are quite reasonable, and the professional image and goodwill well worth the investment. Monthly plans can run an approximate range of $15 – 20 per month.

Setup

eFax setup is a relatively simple plug and play affair, similar to any program you might install in your computer. Once your account is activated, you simply sign in through the eFax web site. You can also download eFax Messenger for setup with your other email accounts. The web site itself is quite helpful in this area, and contains a faq page with full instructions. The setup faq also explains installation on a Mac, and how to open files with rare extensions.

Performance

eFax is known for its high performance rate and quality of service. The connectivity with various reception devices is efficient and reliable, even more reliable than your old fax machine. Faxes now transmit with the speed of an email, and can be tracked and pulled up in your account just like emails.

Customer Service

eFax has a comprehensive online faq with explanations for most common problems encountered. This faq is searchable and quite thorough. If this is not enough, eFax also has a toll free number and a worldwide email customer service feature.