Consumers Switching On To VoIP Benefits

It seems that American consumers are now realising that they can start saving money by dropping their loyalty to expensive traditional landline telephone companies and using a new VoIP connection. According to the January issue of Consumer Reports, consumers are typically saving from $20 right up to $50 per month simply by switching to a VoIP service.

However, Consumer Reports also notes that many consumers still take issue with the more complicated access to vital 911 emergency services. Because of these problems the report recommends that those going for a VoIP solution maintain a standard landline telephone connection just in case of emergency. Despite voicing concerns with the 911 access problem, consumers were generally enthusiastic about VoIP and the cost savings it has brought them.

However, it must be noted that the FCC has directed VoIP providers such as Vonage to guarantee their services are E911-compatible by the 28th of November at the latest. While most urban districts are already reporting successful VoIP calls, some rural areas are still non-compatible.