Charity Organization Drugsline Moves to VoIP

Even charity organization have to keep up to date to help reach out to more people. So Drugsline a drugs crisis, information, education and support charity for people affected by drug abuse and addiction has taken a step forward by installing a VoIP telephone system. They have opted for a VoIP system which is provided by Voicenet Solutions in the form of VNComplete for a more cost effective and flexible solutions.

The VNComplete package includes QoS Broadband and Cisco phones in a fixed cost, pure hosted package. What the package from Voicenet is able to offer is not only cost savings which is one of the important factors to a charity organization but also a reliable telephone system which is another factor which is as important to a charity helpline like Drugsline. What more with the VoIP system in place, volunteers can offer their service at home as well. The hunt group feature from the VNComplete package was also found to be very important as it helps eliminate the occurance of missed calls allowing for calls to be taken anywhere in the office.