Has Skype been dropping the ball in promoting themselves? First, Jim Courtney of Skype Journal (no relationship with Skype) wrote a series of posts, Skype PR WakeUp Call, suggesting ways that Skype could improve their PR and actually let people know what features they have. One of his suggestions was that Skype interact with VoIP [...]
Peter Csathy continues in his fascinating analyses of the use of video calling by giving several brief example case studies of how SightSpeed’s video-based click-to-call functionality can be used on e-commerce websites to inject a human element to transactions. Examples are online mortgage sites, tutoring - especially for language learning, and even customer support.
Now take [...]
Garrett Smith crucifies Red Herring on their brow raising article about VoIP security risks, saying “it mis-represents, mis-informs, and is filled with half-truths.” He ends his post with links to three websites about VoIP security. It reveals to me how much I still have to learn about IP telephony and security, but I have believed [...]
Despite being a Communist country, with less emphasis on profit, China has a lot of businesses and many of them need telecom services. In fact, according to research firm In-Stat, spending on IP PBXes for Chinese enterprises is expected to grow from about US$164M in 2006 to nearly $480M in 2010, an increase of almost [...]
Evidence suggests that VoIP until recently has been an awkward prospect for most SMBs. Not everyone wants to wear either a headphone/mic combo headset or a Bluetooth earpiece. But that’s changing, and more practical VoIP hardware [One Stop Click] is appearing. Though mouse/ phone combos are not one of them, in my opinion.
But when it [...]